LEGAL REFERENCE

Privacy Policy — aapke liye likha hua

dewa90 par aapka personal information, account details aur payment records ko hum encrypted systems se surakshit rakhte hain. Ye privacy policy samjhata hai ke hum kaunsa data collect...

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Hamara privacy posture aur jurisdiction

dewa90 operations jahan local qanoon ijazat deta hai un supported ilaqon mein chal raha hai. Jab aap account kholte ho, humne aapke naam, address, phone number aur banking details collect karte hain taake JazzCash, Easypaisa, SadaPay ya Raast se deposits aur withdrawals process ho sakein. Ye sab information encrypted rahta hai aur sirf authorized staff members tak access rakhta hai jo account

verification aur fraud prevention ke liye zaroori hote hain. Hamara policy EU aur Pakistan ke data-protection laws ke anusar likha gaya hai. Agar aapka koi personal data hona chahiye to aap humse directly contact kar sakte ho.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

SAWAL YA SHIKAYAT

Privacy ke liye hamse rabta karen

MEHFOOZIYAT KI BUNIYAD

Hamara approach transparency aur compliance ka

Encryption Standard

Sab banking aur personal data TLS 1.2 encryption ke sath travel karta hai. Aapka password hashed format mein store hota...

Third-Party Audits

Hamara security infrastructure independent security firms se audit hota hai taake kisi bhi vulnerability ka pata chal sake. Ye audits...

Payment Card Industry

JazzCash, Easypaisa, SadaPay aur Raast payments PCI DSS standards ke anusar process hote hain. Ye matlab hai ke sab payment...

Data Retention Limits

Jab aap account band karate ho ya kisi payment ko verify karte ho, hamara system sirf zaroori transaction records ko...

No Sell Policy

Hamara policy mein likha hai ke kami hamara aapka personal information third-party marketing companies ko nahi bechte. Ye data sirf...

Regional Compliance

Pakistan aur neighboring regions ke data-protection laws ko follow karte huye hamara policy likha gaya hai. Local banking regulations aur...

Hamara privacy posture kya hai versus generic sites

Localized Payments	Hamara privacy policy specifically JazzCash, Easypaisa, SadaPay aur Raast ka mention karta hai aur unke security standards ko detail mein samjhata hai. Generic sites ne ye locally-relevant details nahi hote.
Account Holder Rights	dewa90 clearly batata hai ke aap anytime apna data access kar sakte ho, edit kar sakte ho, ya delete kar sakte ho. Ye transparency hamara policy mein likha hai aur support team se available hai.
Live Support Channel	Agar aapko privacy ke baare mein sawaal ho, hamara live chat team aapke account settings ko directly dekh sakta hai aur guide kar sakta hai. Email-only support nahi dete.
Zero Marketing Spam	Hamara policy mein likha hai ke promotional emails sirf weekly digest ke taur par hote hain. Aap isko account mein se switch off kar sakte ho. Daily spam emails nahi aate.
Withdrawal Data Clarity	jab aap JazzCash, Easypaisa, SadaPay ya Raast se withdrawal karte ho, hamara policy batata hai ke aapka bank account number sirf withdrawal ke time tak store rehta hai, phir delete ho jata hai.
Breach Notification	Agar kisi wajah se koi data security incident ho, dewa90 directly aapko notify karega 48 hours ke andar. Policy mein ye commitment likha hai.
Jurisdiction Clarity	Hamara policy clearly batata hai ke hamara operations jahan local law allow karti hai un ilaqon mein chalte hain. Pakistan aur supported regions ke liye specific terms likhe hue hain.

dewa90 par privacy-first design

One-Click Privacy Review

Aapke account dashboard mein ek Privacy Dashboard hai jahan sab collected data ek jagah dikhai deta hai. Aap dekh sakte ho ke kaunsa info store ho raha hai aur kaunsa delete ho gaya.

Secure Logout Timer

dewa90 automatically logout karti hai agar aap 15 minutes inactive rahe. Ye ensure karta hai ke agar aapka device kisi aur ko mil jaaye to unauthorized access na ho sake.

Encrypted Communication

Jab aap support team se message karte ho, hamara chat system end-to-end encrypted hota hai. Sirf aap aur support agent ye messages dekh sakte ho, dusra koi nahi.

Two-Factor Authentication

dewa90 par 2FA available hai aur hum encourage karte hain ke aap isko turn on karen. SMS ya authenticator app dono options hain. Ye extra layer security adds karta hai.

Account Activity Log

Aapke account mein ek detailed log hai jismi sab login attempts, payment transactions aur setting changes record hote hain. Kisi suspicious activity ka pata lagna easy ho jata hai.

Pakistan-Focused Support

Hamara support team Urdu bolti hai aur Pakistan ka time zone follow karti hai. Privacy issues ke baare mein aap apni language mein baat kar sakte ho.

Privacy Policy ke baare mein aksar pooche jane wale sawal

Hamara primary purpose account verification, payment processing, aur fraud prevention hai. JazzCash, Easypaisa, SadaPay ya Raast deposits confirm karne ke liye aapka name, address aur banking details zaroori hote hain. Hum ye data sirf dewa90 operations aur regulatory compliance ke liye use karte hain, kisi aur company ko nahi bechte.

Haan. Aapka password hashed format mein store hota hai, matlab dewa90 ke servers par actual password likha nahi hota. Agar koi unauthorized person ne bhi database dekh le to encrypted hash dikhega, original password nahi. Password reset ke time hamara system naya password set karta hai without purana password dekhe.

JazzCash, Easypaisa, SadaPay ya Raast ke through jo bhi withdrawal karte ho, transaction record hum 7 years rakhte hain tax aur audit purposes ke liye. Lekin aapka bank account number sirf withdrawal process tak store rehta hai, phir usko delete kar diya jata hai. Sensitive banking details long-term store nahi hote.

Agar aapko suspicious activity likhe, immediately support team ko contact karen. Hamara security team account ko lock kar sakta hai aur unauthorized transactions ko reverse kar sakta hai. Policy mein likha hai ke breach hone par hum 48 hours mein aapko notify karenge aur next steps batayenge.

dewa90 sirf curated weekly digest email bhejati hai jismi relevant promotions aur account updates hote hain. Aap anytime apne account settings mein jaiye aur email preferences ko off kar sakte ho. Spam marketing emails policy ke through not allowed hain. Aapka preference hamara system mein respect hota hai.

dewa90 ke servers jahan local law allow karti hai un supported regions mein based hain. Data storage aur processing Pakistan aur surrounding compliant jurisdictions mein hota hai. Hamara policy transparent rehta hai kaunse servers use ho rahe hain aur kaunse encryption standards follow hote hain.

Jab aap account delete request karte ho, dewa90 non-essential personal data ko immediately remove karta hai. Transaction records tax compliance ke liye 7 saal store rahe hain but aapka bank details, address, aur contact info 90 days mein delete ho jate hain. Delete karna easy hai aur aap support se request kar sakte ho.